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Shipping & Returns

Processing Time
Processing is how long it takes for us to submit your order and get it ready for shipping - either at our own warehouse or at the warehouse of our brands. We'll let you know the estimated processing time on each item's product page, as well as in the shopping cart. 

Note that processing time may vary depending on where your order will ship from. If we have the item in stock in our warehouse, processing will take 1 business day.  However, if the item is coming directly from the warehouse of one of our brands, processing may take anywhere from 1 to 4 business days.
 
Shipping Time
Once processing is complete, the time of transit depends on the shipping speed you select when you checkout. Economy shipping typically takes 7 to 10 business days depending on the point of origin of the shipment and the destination point (shipping time may take longer in remote areas or in the case that a package can't be delivered on the first attempt). 

Package 
We are unable to relay specific delivery instructions, and thus, the decision is left to each driver's memsaablondon.co.uk. To ensure your package is delivered on the first attempt, we recommend shipping to a work address, if possible.
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